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ease,box-shadow .2s ease,transform .2s ease,background-color .2s ease}html[dir=rtl] .permission-card{direction:ltr}.permission-card:hover{transform:translateY(-2px);border-color:#c4b5fd;box-shadow:0 14px 30px #7c3aed14}.permission-card.is-selected{background:#f3e8ff;border-color:#a78bfa;box-shadow:0 14px 30px #7c3aed1f}.permission-card__content{display:flex;flex-direction:column;gap:8px;width:100%;min-width:0;flex:none}.permission-card__label{display:flex;align-items:center;gap:10px;color:#374151;font-weight:600;min-width:0}.permission-card__label svg{color:#8b5cf6;flex-shrink:0}.permission-card__label span{overflow-wrap:anywhere}.permission-card__meta{color:#6b7280;font-size:.85rem}.permission-toggle{width:42px;height:24px;border:none;border-radius:999px;background:#d1d5db;padding:3px;display:inline-flex;align-items:center;cursor:pointer;transition:background-color .2s ease,box-shadow .2s ease;flex-shrink:0;align-self:flex-start}html[dir=rtl] 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rgba(148,163,184,.55);background:#94a3b81f;color:#475569}.pill-badge-neutral{border-color:#94a3b88c;background:#94a3b81f;color:#475569}.pill-badge-danger{border-color:#ef444459;background:#ef44441f;color:#b91c1c}.customer-tickets-grid{margin-top:4px}.customer-ticket-card{border-radius:16px}.customer-ticket-card .ticket-card-header{padding:10px 14px 0;min-height:34px;border-bottom:none;justify-content:flex-end}.customer-ticket-card .ticket-status-badge{display:inline-flex;align-items:center;justify-content:center;border-radius:999px;padding:6px 10px;font-size:.68rem;font-weight:700;line-height:1;letter-spacing:.02em;text-transform:uppercase;color:#fff;white-space:nowrap}.customer-ticket-card .ticket-status-badge.pending{background:#d97706}.customer-ticket-card .ticket-status-badge.accepted{background:#0284c7}.customer-ticket-card .ticket-status-badge.in-progress{background:#7c3aed}.customer-ticket-card .ticket-status-badge.done{background:#059669}.customer-ticket-card .ticket-status-badge.closed{background:#64748b}.customer-ticket-card .ticket-card-body{padding-top:8px}.customer-ticket-priority-row{margin-top:14px}.customer-priority-badge{padding:4px 10px;border-radius:999px;font-size:.75rem;font-weight:700;text-transform:uppercase}.customer-priority-badge.important{background:#fee2e2;color:#b91c1c}.customer-priority-badge.low{background:#e2e8f0;color:#334155}@media(max-width:900px){.customer-overview-grid{grid-template-columns:1fr}.permissions-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:768px){.permissions-grid{grid-template-columns:1fr}.permission-card{padding:14px 16px}.permissions-panel{padding:16px}}@media(max-width:640px){.customer-profile-header-card{flex-direction:column;align-items:flex-start}}@media(max-width:760px){.customer-profile-page .page-content{gap:16px}.customer-profile-back-row{margin-bottom:0}.customer-profile-header-card{padding:18px;border-radius:14px}.customer-profile-avatar{width:56px;height:56px;font-size:1.35rem}.customer-profile-name-block h2{font-size:1.15rem}.customer-profile-tabs{width:100%;max-width:320px}.customer-profile-tab{flex:1;min-width:0;padding:10px 12px}.customer-overview-card{padding:18px;border-radius:14px}.customer-overview-header{align-items:flex-start;flex-direction:column}.customer-overview-header .action-buttons-cell{width:100%;justify-content:flex-start;flex-wrap:wrap}html[dir=rtl] .customer-overview-header .action-buttons-cell{justify-content:flex-end}}@media(max-width:520px){.dashboard-shell-header{padding:0 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.stat-card:hover{transform:translateY(-2px);box-shadow:0 8px 22px #0f172a1f}.stats-cards .stat-card.active{box-shadow:0 0 0 2px #2563eb47,0 8px 22px #0f172a1f;border-color:#dbe5ff;transform:none}.stats-cards .stat-icon{width:60px;height:60px;border-radius:14px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.stats-cards .stat-content{display:flex;flex-direction:column;justify-content:center}.stats-cards .stat-label{font-size:1.1rem;color:#6b7280;margin-bottom:2px}.stats-cards .stat-value{font-size:2.7rem;line-height:1;font-weight:700;color:#111827}.dashboard-section h2{margin:0 0 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.notifications-page-state{background:#059669;color:#ecfdf5}.notifications-page-message{color:#0f172a;font-size:.9rem;line-height:1.35}.notifications-page-time{color:#64748b;font-size:.75rem}.dashboard-shell-lang-btn{min-width:64px;gap:6px;padding:0 10px;font-size:.95rem}.dashboard-welcome-card{margin:14px 0 18px;padding:20px 22px;border-radius:12px;background:linear-gradient(90deg,#1f3f73,#3f6ea7);color:#fff;box-shadow:0 2px 8px #0f172a1a}.dashboard-welcome-card h2{margin:0;font-size:1.5rem;font-weight:700;line-height:1.2}.dashboard-welcome-card p{margin:8px 0 0;font-size:.96rem;color:#ffffffdb}@media(max-width:768px){.dashboard-shell-header{padding:0 10px;gap:8px}.dashboard-shell-mobile-menu{display:inline-flex}.dashboard-shell-title{font-size:1.1rem}.dashboard-welcome-card h2{font-size:1.2rem}.dashboard-welcome-card p{font-size:.88rem}.notifications-page-shell{padding:14px;border-radius:14px}.notifications-page-hero{flex-direction:column;gap:10px}.notifications-page-counter{min-width:76px}.notifications-page-item-head{flex-direction:column;align-items:flex-start;gap:6px}}@media(max-width:900px){.app-layout{--sidebar-width: 260px;--sidebar-collapsed-width: 260px}.main-content,.app-layout.sidebar-closed .main-content,html[dir=rtl] .main-content,html[dir=rtl] .app-layout.sidebar-closed .main-content{width:100%;max-width:100%;margin-left:0;margin-right:0;border-left:0;border-right:0}.dashboard-shell-header,.app-layout.sidebar-closed .dashboard-shell-header,html[dir=rtl] .dashboard-shell-header,html[dir=rtl] .app-layout.sidebar-closed .dashboard-shell-header{top:0;left:0;right:0;width:100%;max-width:100%;height:var(--top-chrome-height);min-height:var(--top-chrome-height);padding:0 12px;gap:10px}.dashboard-shell-mobile-menu{display:inline-flex;flex:0 0 auto}.dashboard-shell-title{font-size:1.18rem}.dashboard-shell-actions{flex:0 0 auto;gap:8px}.dashboard-shell-lang-btn{min-width:58px;padding:0 8px}.sidebar{width:var(--sidebar-width);transform:translate(-110%);transition:transform .25s ease;box-shadow:0 18px 40px #0f172a2e;z-index:1000}html[dir=rtl] .sidebar{transform:translate(110%)}.sidebar.open{transform:translate(0)}.sidebar.closed{transform:translate(-110%)}html[dir=rtl] .sidebar.closed{transform:translate(110%)}.app-layout.sidebar-open:before{z-index:950}}.customer-create-modal{max-width:680px;width:min(88vw,680px);max-height:min(90vh,920px);border-radius:16px;overflow-y:auto;overflow-x:hidden;border:1px solid #e5eaf3;box-shadow:0 24px 70px #0f172a42}.customer-create-modal .modal-header{position:sticky;top:0;z-index:2;padding:18px 22px;background:linear-gradient(120deg,#eff6ff,#f8faff);border-bottom:1px solid #e5eaf3}.customer-create-modal .modal-header h2{font-size:1.1rem;font-weight:700;color:#1f2a44}.customer-create-modal .modal-close{width:30px;height:30px;border-radius:8px;border:1px solid #d8e0ef;color:#4b5c7a;display:inline-flex;align-items:center;justify-content:center;transition:background-color .2s,border-color .2s,color .2s}.customer-create-modal .modal-close:hover{background:#eef3ff;border-color:#c5d4f2;color:#2b3f66}.customer-create-form{padding:18px 22px 10px;display:grid;gap:4px}.customer-create-form .form-group{margin-bottom:12px}.customer-create-form .form-group label{display:block;margin-bottom:8px;font-size:.95rem;font-weight:600;color:#334155}.customer-create-form .form-group input,.customer-create-form .form-group select,.customer-create-form .form-group textarea{min-height:54px;border-color:#d9e2f1;border-radius:12px;background:#fbfdff;padding:12px 14px}.customer-create-form .form-group textarea{min-height:96px;resize:vertical}.customer-create-form .form-row{gap:20px}.customer-create-modal .modal-footer{position:sticky;bottom:0;z-index:2;padding:16px 22px 18px;gap:12px;border-top:1px solid #e9eef7;background:#fff}.customer-edit-modal{max-width:680px;width:min(88vw,680px);max-height:min(92vh,920px);border-radius:16px;display:flex;flex-direction:column;overflow:hidden;border:1px solid #e5eaf3;box-shadow:0 24px 70px #0f172a42}.customer-edit-modal .modal-header{flex:0 0 auto;padding:16px 20px;background:linear-gradient(120deg,#eff6ff,#f8faff);border-bottom:1px solid #e5eaf3;border-top-left-radius:16px;border-top-right-radius:16px}.customer-edit-modal .modal-header h2{font-size:1.05rem;font-weight:700;color:#1f2a44}.customer-edit-modal .modal-close{width:30px;height:30px;border-radius:8px;border:1px solid #d8e0ef;color:#4b5c7a;display:inline-flex;align-items:center;justify-content:center;transition:background-color .2s,border-color .2s,color .2s}.customer-edit-modal .modal-close:hover{background:#eef3ff;border-color:#c5d4f2;color:#2b3f66}.customer-edit-form{padding:14px 20px 10px;display:grid;gap:2px;overflow-y:auto;overflow-x:hidden;min-height:0}.customer-edit-form 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14px}@media(max-width:768px){.customer-create-modal,.customer-edit-modal{width:95vw;max-height:calc(100vh - 24px)}.customer-create-form,.customer-edit-form{padding:12px 14px 10px}.customer-create-modal .modal-header,.customer-create-modal .modal-footer,.customer-edit-modal .modal-header,.customer-edit-modal .modal-footer{padding-left:14px;padding-right:14px}.customer-create-form .form-row,.customer-edit-form .form-row{grid-template-columns:1fr;gap:0}.customer-create-modal .modal-footer .btn-secondary,.customer-create-modal .modal-footer .btn-primary,.customer-edit-modal .modal-footer .btn-secondary,.customer-edit-modal .modal-footer .btn-primary{min-width:0;flex:1}}.dashboard-page .dashboard-welcome-card h2{font-size:1.2rem}.dashboard-page .dashboard-welcome-card p{font-size:.86rem}.dashboard-page .stats-cards .stat-label{font-size:.9rem}.dashboard-page .stats-cards .stat-value{font-size:1.8rem}.dashboard-page .dashboard-section h2{font-size:1.35rem}.dashboard-page 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.stats-cards.admin-stats-compact .stat-card:hover{transform:translateY(-2px);box-shadow:0 10px 24px #0f172a1f}.dashboard-page .stats-cards.admin-stats-compact .stat-icon{width:56px;height:56px;border-radius:14px;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.dashboard-page .stats-cards.admin-stats-compact .stat-content{display:flex;flex-direction:column;gap:3px}.dashboard-page .stats-cards.admin-stats-compact .stat-label{color:#6b7280;font-size:.72rem;font-weight:600;line-height:1.2}.dashboard-page .stats-cards.admin-stats-compact .stat-value{color:#0f172a;font-size:1.35rem;font-weight:800;line-height:1}.danger-modal-overlay{position:fixed;inset:0;z-index:3000;display:grid;place-items:center;padding:24px;background:#0f172a7a;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.danger-modal{width:min(100%,520px);background:#fff;border:1px solid #fee2e2;border-radius:8px;box-shadow:0 24px 70px #0f172a47;padding:24px;color:#172033}.danger-modal-icon{width:44px;height:44px;border-radius:50%;display:grid;place-items:center;margin-bottom:16px;background:#fee2e2;color:#b91c1c;font-size:1.4rem;font-weight:900}.danger-modal-copy{display:grid;gap:8px}.danger-modal-eyebrow{margin:0;color:#dc2626;font-size:.78rem;font-weight:800;letter-spacing:0;text-transform:uppercase}.danger-modal h2{margin:0;color:#0f172a;font-size:1.45rem;line-height:1.2}.danger-modal p{margin:0;color:#556071;line-height:1.55}.danger-modal-error{margin-top:14px;padding:10px 12px;border-radius:8px;background:#fef2f2;color:#991b1b;font-weight:700}.danger-modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:24px}.danger-modal-cancel,.danger-modal-confirm{min-height:42px;border:0;border-radius:8px;padding:0 16px;font-weight:800;cursor:pointer}.danger-modal-cancel{background:#eef2f7;color:#334155}.danger-modal-confirm{background:#dc2626;color:#fff;box-shadow:0 10px 22px #dc262642}.danger-modal-cancel:disabled,.danger-modal-confirm:disabled{cursor:not-allowed;opacity:.55;box-shadow:none}@media(max-width:560px){.danger-modal-overlay{padding:14px}.danger-modal{padding:20px}.danger-modal-actions{flex-direction:column-reverse}.danger-modal-cancel,.danger-modal-confirm{width:100%}}@media(max-width:900px){html[dir=rtl] .sidebar.open{transform:translate(0)}.app-layout.sidebar-open .dashboard-shell-header{z-index:960}}@media(max-width:640px){.dashboard-shell-notifications-dropdown{position:fixed;top:calc(var(--top-chrome-height, 80px) + 8px);left:12px;right:12px;width:auto;max-width:none;max-height:calc(100dvh - var(--top-chrome-height, 80px) - 24px)}html[dir=rtl] .dashboard-shell-notifications-dropdown{left:12px;right:12px}.dashboard-shell-notifications-header{align-items:center;gap:10px}.dashboard-shell-notifications-title-wrap{min-width:0}.dashboard-shell-notifications-title-wrap strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dashboard-shell-notification-action{flex:0 0 auto}.dashboard-shell-notifications-list{max-height:calc(100dvh - var(--top-chrome-height, 80px) - 96px)}.pagination-container{align-items:stretch;padding:16px 16px 82px}.pagination-info{width:100%;line-height:1.35}.pagination-controls{width:100%;align-items:stretch;flex-direction:column;gap:12px}.pagination-items-per-page{justify-content:space-between;gap:12px}.pagination-items-per-page label{max-width:calc(100% - 70px);line-height:1.15}.pagination-buttons{width:100%;overflow-x:auto;padding-bottom:2px;scrollbar-width:thin}.pagination-btn{flex:0 0 auto}}.ticket-card{position:relative;background:#fff;border-radius:14px;border:1px solid #dfe5f0;box-shadow:0 3px 10px #11182714;overflow:hidden;transition:transform .16s ease,box-shadow .16s ease}.ticket-card.priority-high{box-shadow:0 3px 10px #11182714,0 14px 34px #ef444429}.ticket-card:before{content:"";position:absolute;left:0;right:0;top:0;height:4px;background:#d97706}.ticket-card.status-pending:before{background:#d97706}.ticket-card.status-in-progress:before{background:#c026d3}.ticket-card.status-accepted:before{background:#0ea5e9}.ticket-card.status-done:before{background:#059669}.ticket-card.status-closed:before{background:#64748b}.ticket-card:hover{transform:translateY(-2px);box-shadow:0 8px 22px #11182724}.ticket-card.priority-high:hover{box-shadow:0 8px 22px #11182724,0 18px 44px #ef444433}.ticket-card-header{padding:10px 12px 8px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid #edf1f7}.ticket-status-wrap{display:flex;align-items:center}.ticket-status-chip{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:5px 8px;font-size:.68rem;font-weight:700;line-height:1;border:1px solid transparent}.ticket-status-chip .status-dot{width:8px;height:8px;border-radius:999px;display:inline-block;background:currentColor}.ticket-status-chip.pending{color:#d97706;background:#fff7ed;border-color:#fed7aa}.ticket-status-chip.accepted{color:#2563eb;background:#eff6ff;border-color:#bfdbfe}.ticket-status-chip.in-progress{color:#c026d3;background:#fdf4ff;border-color:#f5d0fe}.ticket-status-chip.done{color:#059669;background:#ecfdf5;border-color:#a7f3d0}.ticket-status-chip.closed{color:#64748b;background:#f1f5f9;border-color:#cbd5e1}.ticket-posted-time{color:#94a3b8;font-size:.66rem;font-weight:500}.ticket-card-body{padding:10px 12px}.ticket-main-title{margin:0 0 8px;color:#111827;font-size:1.02rem;line-height:1.2;font-weight:700}.ticket-details{display:flex;flex-direction:column;gap:7px}.ticket-detail-item{display:flex;align-items:center;gap:8px;color:#475569;font-size:.74rem}.ticket-detail-item svg{flex-shrink:0;color:#a1acbd}.ticket-priority-chip{margin-top:10px;display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:6px 9px;font-size:.68rem;font-weight:700;border:1px solid transparent}.ticket-priority-chip.high{color:#9f1239;background:#fdf2f8;border-color:#fbcfe8;box-shadow:0 10px 18px #ef44442e}.ticket-priority-chip.low{color:#1d4ed8;background:#eff6ff;border-color:#bfdbfe}.ticket-actor-section{margin-top:10px;border-top:1px dashed #e3e8f2;padding-top:8px}.ticket-actor-title{display:block;font-size:.68rem;font-weight:600;color:#94a3b8;margin-bottom:6px}.ticket-actor-row{display:inline-flex;align-items:center;gap:8px}.ticket-actor-row+.ticket-actor-row{margin-top:6px}.ticket-actor-avatar{width:26px;height:26px;border-radius:999px;background:linear-gradient(145deg,#3b82f6,#60a5fa);color:#fff;font-size:.74rem;font-weight:700;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.ticket-actor-avatar.warm{background:linear-gradient(145deg,#f59e0b,#ef4444)}.ticket-actor-name{color:#1f2937;font-size:.72rem;font-weight:600}.ticket-card-footer{padding:9px 12px;border-top:1px solid #edf1f7;background:#f8fafc;display:flex;align-items:center;justify-content:space-between;gap:8px}.ticket-posted-by{display:flex;flex-direction:column;align-items:flex-start;gap:6px;min-width:0}.ticket-posted-by-label{color:#94a3b8;font-size:.74rem;font-weight:700;white-space:nowrap}.ticket-posted-by-person{display:inline-flex;align-items:center;gap:8px;min-width:0}.ticket-posted-by-name{color:#1f2937;font-size:.9rem;font-weight:700;line-height:1.2;word-break:break-word}.ticket-footer-actions{display:inline-flex;align-items:center;gap:8px}.ticket-open-btn{background:#eff6ff;color:#1d4ed8;border:1px solid #bfdbfe;border-radius:999px;font-weight:700;font-size:.68rem;padding:6px 9px}.ticket-open-btn:hover{background:#dbeafe;color:#1e40af;border-color:#93c5fd}.login-container{display:flex;justify-content:center;align-items:center;min-height:100vh;background:url(/assets/MAP-_q6qMIOt.png) no-repeat center center fixed;background-size:cover;position:relative;overflow:hidden}.login-card{background:#fffffff2;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);padding:2.5rem;border-radius:16px;box-shadow:0 10px 40px #0000004d,0 0 0 1px #ffffff1a,inset 0 1px #fff3;width:100%;max-width:420px;position:relative;z-index:10}.login-card h2{text-align:center;color:#64748b;margin-bottom:2rem;font-size:1rem;font-weight:500}.login-card img{display:block;width:150px;height:auto;margin:0 auto 1.5rem}.login-card button{width:100%;padding:1rem;background:linear-gradient(135deg,#10b981,#059669);color:#fff;border:none;border-radius:12px;font-size:1rem;font-weight:600;cursor:pointer}